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الوصف الوظيفي Free the system administrator from some of the day to day issues so he/she can focus on larger projects and IT initiatives. Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs. Sets up and configures desktop computers, peripherals and accounts assigning security level. Installs software and installs and repairs hardware and peripherals Tests programs, Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate. Maintains systems, databases and web sites Administer user accounts; design and produce basic reports. Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems. Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns. Arranges for distribution of output to customer and maintains records Perform tasks directed by immediate superior or management. المهارات Knowledgeable in Operating System in a (DOMAIN ENVIRONMENT) Problem Solving Analysis تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/it-support-4293792/ |
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