الوصف الوظيفي
On behalf of our global client, we are seeking a Customer Relationship Management Lead.
Based in their Riyadh corporate office and reporting to the Director of Digital Marketing. You will deliver CRM in line with an agreed strategy and manage a team, driving the business KPIs by optimizing offers, email, push, and SMS campaign performance.
Liaising with product teams and other internal stakeholders to deliver business objectives.
Technical campaign planning.
CRM Calendar planning.
Analysis and report generation.
Operating broadcast tools on a day-to-day basis e.g., Identifying business opportunities, creating audiences, setting up campaigns, reporting, etc.
Working with the wider agency and global teams to deliver best-practice campaigns and strategic projects.
المهارات
Bachelor degree.
7 + years experience in marketing, CRM, or loyalty analytics.
Loyalty or membership experience is a huge bonus.
Agency side/consulting or Client side will be considered.
Salesforce, Responsys (or comparable ESP) experience is a must.
Martech experience with Particle and GetResponse is preferable.
CRM experience within a digital environment is required.
Up-to-date knowledge of marketing technologies ( MarTech) and digital experience. platforms spanning Owned, Paid, and Earned /Social Media.
Interpersonal skills managing and coordinating various stakeholder requests and objectives.
Ability to make recommendations and suggestions to improve existing campaigns and always strive for continuous improvement.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة المطاعم وخدمات الطعام; البيع بالتجزئة وبالجملة; السلع الاستهلاكية سريعة التداول
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 6 الحد الأقصى: 12
منطقة الإقامة المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 26 الحد الأقصى: 32
https://www.bayt.com/ar/saudi-arabia/jobs/customer-relationship-management-lead-4684121/
نسخة للطباعة 
ابلغ عن اعلان مخالف