الوصف الوظيفي
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Interact with the senior management to understand updated organizational policies and new products.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.
المهارات
Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Familiarity with CRM systems and practices.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الإنتاج الصناعي
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 2
منطقة الإقامة المملكة العربية السعودية