Looking Operation Manager For Our E Commerce Platform
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الوصف الوظيفي After that he joins to work with us in Saudi Arabia with an increase in salary The condition is that it meets the required job specifications. Required tasks: １- Planning and designing e-commerce systems and linking them together, ２- Supervising the implementation of all stages of operations, including the developer. ３- Choosing suitable e-commerce applications, defining the purpose of their use, and regulating their connection with each other. ４- Determining the needs of service providers, reviewing the proposed agreements and following up their performance, ５- Applying the customer service system and preparing a service procedural guide with the customer service department. ６- Adapting instructions and instructions in the online store based on the functions of the e-commerce system. ７- Providing support to the developer or the technical team in the system testing phase and its subsequent stages. ８- Discovering and identifying technical errors and suggesting appropriate improvements. ９- Documenting the department’s procedures and drawing up possible scenarios and how to deal with them (requests – complaints – returns – inquiries). １０- Contribute to setting goals and sales of the online store with the participation of the Sales and Marketing Department. １１- Contribute to arranging marketing campaigns with the participation of the Marketing and Sales Department. １２- Analyze and test user experience and decide needed improvements. １３- Preparing store performance reports and making them available to facility management. １４- Analyzing customer data and making available information available to the marketing and sales teams. １５- Managing and coordinating the relationship and the flow of tasks between the relevant departments (sales – marketing – customer service – warehouse and order processing). １６- Continuous improvement of the content of the site to contain all questions and needs of customers. １７- Supervising SEO Optimization and following up on its results. １８- Comparing the online store to competing stores in terms of usability, performance, and visibility in search engines. １９- Ensure that the infrastructure for analysis and marketing tools is prepared and installed in the online store as required. ２０- Designing and automating a complete customer journey: Customer engagement workflow design ２1- Establishing, modifying and drawing site policies in accordance with the laws of electronic commerce. ２2- Creating and managing advertising campaigns with high professionalism. المهارات - Experienced - Well-mannered Committed to attendance and departure - speak English تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/looking-operation-manager-for-our-e-commerce-platform-4654082/ |
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