Pre-sales Engineer
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الوصف الوظيفي • Technical pre-sales support for sales team. • Provide subject matter expertise in a pre-sales capacity for prospects, partners and sales team. • Participate in sales meeting with prospective customers and assist in gathering requirements. • Respond to RFI/RFPs details and work with sales team on proposal. • Take ownership of technical sales by creating solutions for customers. This includes technical qualification, presentations, demonstrations, initiate POC’s with the customers. • Qualification, test, and work with technical support teams in these activities. • Collaborate with sales, Operation and technical support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key customer technical decision-makers. • Solve complex sales support problems and answer detailed product and service questions from prospective customers. • Provide validated solutions designs. • Providing technical explanation/support for sales solutions as per request. • Manage and support the pre-sales process in cooperation with the sales and technical team. Bidding experience • Participating in client calls with Sales Specialists and Account Executives. • Translating complex business requirements into solutions. • Assist Sales Specialists and Account Executives with presenting solutions to clients. • Providing advice regarding architectural questions, product prerequisites, product features, etc… • Establishing and maintaining strong relationships with key partners. • Work with Sales Personnel to provide product, business and argumentative technical competitive solutions in support of pre-sales activities. • Vendor communication & Relationship. • Following internal process with Post-Sales (Work Order). • Updating technical knowledge and learning new products and feature sets. • Building excellent interpersonal relationships that serve future business and develop good working relationships with major key accounts and strategic partners. • Direct design and communicate information back to sales organization. • Provide periodic reporting to direct manager. • Any other tasks assigned by the Direct Manager or Executive Manager. • Commitment to comply with the requirements of ISO 9001:2015 and OHSAS. • Responsible for staying current on competitive analyses and understanding differentiators. • Responsible for all technical aspects of the offers (dimensioning, quotation, statement of compliance), and response to all RFIs, RFQs & RFPs from customers. Working closely with the sales team on proposals and pitches for business. • Working closely and collaboratively with customers to devise effective solutions. • Putting together business cases for the sales teams to support their proposals. • Responsible for preparing for meetings and tailoring communications to address business needs of potential clients as part of the pre-sales process. • Assess a customer’s business problem and recommend appropriate solutions. • Handle customer objections by determining the real business problem, articulating our ability to solve their problems, and finding creative solutions. • System design and validation. • Preparation of technical documentation, scope of solutions, drawings and all other related documents. • Attendance at conferences and working with Subject Matter Experts, figuring out customer’s المهارات - BA in Telecommunication Engineering or equivalent. Experience : - At least 3-6 years of similar experience with hands on experience in Telecom vendors and operators. - Excellent Arabic & English communication Other Skills : - Analytical and problem-solving skills. - Decision making skills. - High negotiation skills - Very organized and attention to details. - Effective verbal and listening تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/pre-sales-engineer-4582093/ |
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