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الوصف الوظيفي · Ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return. · Develop, implement, and evaluate systems of control, developing and updating standards. · Responsible for enforcing the agreed restaurant standards for each restaurant by conducting and managing monthly audits. · Ensure relevant information is passed on to the Restaurant. · Assist in the planning and implementation of new ideas and menu specifications. · Plays an active role in marketing the restaurant brands and devising promotional programs. · Interact with customers and ensure that their needs are met in a timely and satisfactory manner. People Management and Administration · Work with the human resources department to train, develop, hire, retain and fire employees. · Develop and monitor staff in obtaining the highest standards of service and customer care and will take responsibility the training, development, and monitoring of performance of all staff. · Ensure all administration procedures are accurately completed. Finance, Budget, and Procurement · Responsible for developing budgets, sales targets, control costs and for purchasing stock. · Work closely with the Restaurant Managers to ensure correct stock levels are always available. · Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry. · Manage and monitor expenditure and budget setting each year. · Provide analysis on stock and sales, highlighting and acting on any anomalies. · Create and operate within efficient labor budgets, tracking labor spending and providing input regarding capital projects and initiatives. · The Operations Manager will be responsible for ensuring spend per head is increased year on year, without jeopardizing guest satisfaction and quality. Food Hygiene, safety, and Sanitation · Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements. · Ensure and maintain staff awareness on health and safety, fire and hygiene regulations. Training/Developing Team · Actively coach and direct team members on the job and inspire them on how to improve the execution of their duties. · Liaise with the training manager and assistant manager to ensure continuous training interactions and a targeted training plan is in place. · Set weekly / monthly goals with team members to achieve sales, guest satisfaction or personal development goals. · Responsible for New Joiners completing their 30 days induction training · Conduct after 90 days of probation appraisals · Conduct monthly position evaluations for employees to receive bonuses. المهارات · Personal Hygiene and Grooming - Well-groomed and presentable always. · Uniform Wear - Follow all company policies and procedures. · Attendance and Punctuality – Report to work as per scheduled days at the scheduled time. · Friendliness and Teamwork – Be kind, honest and always work in a team. · Self-Improvement – Takes responsibility and accountability for own actions, learning and results. · Communication - Actively communicating with Restaurant Managers/Assistant managers and Supervisors. · Compliance - Overall compliance with MSC’s Policies of the workplace. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/assistant-operations-manager-food-beverage-4527843/?from_job_search=/ar/saudi-arabia/jobs/?jobId=4525907&options%5Bjb_is_external_job%5D%5B0%5D=1 |
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