IT Officer
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الوصف الوظيفي -Supervise and coordinate the installation and configuration activities of servers and workstations to ensure business continuity -Monitor and maintain computer systems and networks -Perform regular security monitoring to identify any possible intrusions. -Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media -Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies -Decide on software and hardware replacements, modifications and upgrades to improve performance -Maintain procedures and reports that provide technical support to the entire organization. -Establish and maintain a database of all system incidents, issues and action taken -Follow up on unresolved issues, and recommend on actions to be taken accordingly to ensure adequate and timely resolution -Setting preventive maintenance schedules to remote site and following up on the execution of preventive and corrective maintenance activities -Supervise the administration of employees’ user accounts to ensure adherence to the set policies and procedures -Resolve ERP and related systems incident tickets, manage and provide user support -Provide base training and troubleshooting for offices and remote users -Help organize, run and document various ERP meetings and other meetings as requested -Thoroughly understands ERP subsystem in order to assign appropriate system access to users at different levels across the company -Works with end users on all functional modules to document business needs/requirements for upgrades and enhancements -Respond within agreed time limits to call-outs -Support the implementation of new solutions or applications. -Perform other duties related to the job as assigned by the IT Manager -Prepare periodic reports with respect to the function’s activities and achievements to be submitted to the IT Manager -Contribute to and maintain system standards -Test and evaluate new technologies المهارات تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/it-officer-4487595/ |
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