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الوصف الوظيفي · Perform functional test of company’s board and system level products. · Test and troubleshoot board failures as required. · Provide detailed symptom descriptions for failures uncovered during functional test to assist in component-level troubleshooting. · Follow all applicable work instructions to perform testing and repair processes. · Replace of fix hardware components as needed. · Follow and improve RMA procedure as per company and vendor policy. · Discuss problems (technical and process) encountered while testing/troubleshooting with supervisor and engineering staff and recommend solutions to improve work efficiency. · Escalate product and process issues to management and help with problem resolution. · Follow all company, safety and production procedures and regulations and maintains a clean and orderly workstation. · Communicate RMA updates to sales team. · Keep records for RMA requests and detailed reports for each one. · Make sure to meet the service level required by company. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/rma-technician-light-current-tech-64487904/ |
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