الوصف الوظيفي
We are looking for an Influencer Relations Manager to create and nurture long-term relationships with customers. You will resolve any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who’s able to grasp customer needs and brainstorm ways to fulfill them. If you also have a background in customer service and knowledge of our industry, we’d like to meet you. Your goal will be to help us safeguard our revenue and retain our customers.
Responsibilities
Build relationships with key influencers
Create plans with influencers to address clients’ needs
Advise influencers on creating actionable content
Schedule regular meetings with influencers to ensure they are up to speed
Act as point of contact for complaints and escalate issues as appropriate
Help sales team up-sell or cross-sell services and products via suggesting the right influencers
Ensure both the company and influencers adhere to contract terms
Study competition to find new ways to retain influencers
Collaborate with internal teams (e.g. sales, engineers, senior management) to address influencers’ needs
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة غير محدد
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
نسخة للطباعة 
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