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الوصف الوظيفي ● Help customers through email, phone, online presentations, screen-share and in person meetings. ● Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. ● Ensure the timely and successful delivery of our solutions according to customer needs and objectives. ● Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. ● Forecast and track key account metrics. ● Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. ● Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. ● Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis. ● Monitor and analyze customer’s usage of our product. ● Responsible for working with the business development team to onboard and integrate new clients and developing existing client relationships. ● Liaise between the customer and internal teams. المهارات ● Teamwork. ● Planning. ● Build Relationships. ● Initiative. ● Customer Focus. ● Manage Multiple Projects. ● Attention to Detail . تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/account-manager-4433702/ |
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