الوصف الوظيفي
Purpose of the role:
To manage the overall business and operations in the given region spanning various countries and missions with accountability for business development, revenue, and profitability, and customer satisfaction; with overall responsibility for building and managing relationships with missions, FMCs, and third-party vendors.
Responsibilities:
Responsible for the region’s function as an independent unit and is accountable for:
All business operations in its region
Business Development from its region – local, regional or global business
Maintaining contact with all client governments / in its region MoFAs
Finance, HR, and Administration functions in its region, in coordination with Heads of Corporate Finance, HR and Administration respectively
Direct responsibility for the region’s profitability and achievement of financial targets (EBITA) set by the company.
Develop and manage annual budgets for the region and perform periodic cost and productivity analyses.
Develop and maintain a relationship of the highest order with the Diplomatic Missions
Manage to exist as well as a growing business within the region with respect to Account Management, marketing, and negotiation of contracts.
Identify new sources of revenue generation & methods of cost-effectiveness within the given region with a view to expanding business thereby increasing profitability
Undertake Business Development activities to acquire new contracts.
Set up new business units in the region, appoint new franchise partners and develop business relationships with existing franchise partners in the given region and monitor their performance on a continuous basis.
Lead and manage all employees within the given region which includes those on Saudi VTS rolls and employees working in Partner setups in the region.
Drive the Value Added Services and create new channels of revenue in collaboration with the VAS team
Ensure the highest levels of Employee and Customer Satisfaction.
Handle emergencies & manage crises, ensuring the security of passports and complete vigilance at all times.
Ensure compliance to all existing processes and meet the defined SLA’s with clients (missions) and customers (internal/external).
Liaise and coordinate about day to day activities with all stakeholders in the given region
Ensure judicious use of natural resources
Adhere to the environmental health and safety policy/objectives and guidelines of the organization
المهارات
Qualification:
Education: Minimum: Post Graduate or Global Equivalent Degree.Additional: Master’s in business administration or global equivalent degree
Experience: 15 – 18 years of work experience in BPO / Travel / Hospitality / Service industry of which last 5 years should be in senior management position/level.
Knowledge & Key Skills:
Should have cross-domain knowledge and experience (e.g. HR,
IT, Admin, Finance, Operations) in a large set-up spread over a wide geographical area.
Experience in strategic planning & execution
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة وكالات السفر
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الإدارة
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/saudi-arabia/jobs/regional-head-4390908/
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