Responsible for planning and facilitating user design sessions
• Responsible for documenting interaction (questions and responses) from a business owner
• Adhere to company data functional and user interface standards in the design of application user interface, including screen layout, access, and navigation
• facilitate knowledge transfer by presenting results of all analysis and deliverables to project teams
• Document decisions and the supporting reasons for the action made at each design meeting
• Identify and communicate project and design risks to the project manager
• Manage tasks according to prescribed project priorities and provide progress reports on projects
• Responsible for producing ad-hoc SQL/Database queries
• provide support for business needs by running custom reports
• Responsible for troubleshooting software applications and document technical resolutions for research tickets
• handle tough technical problems and data issues
• Provide post-implementation support
• Provide support in the development of in-house applications and tools
• Responsible for the creation or review of user documentation for assigned projects
• Provide regular progress reports and updates on tasks and job estimates to supervisor and project management as necessary
• Comply with department methodologies and software development methodologies
Desired Candidate Profile
Education Bachelor s degree in Business, Computer Science, Management Information Systems, or a similar field. In the absence of formal education, an equivalent of 5-7 years experience is commonly acceptable
• Ability to elicit and document functional requirement, write specifications and use cases, and design user interfaces requirement for applications
• Excellent analytical and critical thinking skill
• Excellent written and verbal communications.
• Strong MS Office skills (Word, Excel, PowerPoint).
• Strong MS Visio skills.
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