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Responsibility: · Responsible in supervising and controlling the operation of the building management system and monitor all plant activities. · Raise a work order (WO) for a contractor to investigate and fix the fault. Then follow up to ensure the WO is satisfactorily closed out and the issue resolved. · Responsible for proactively identifying improvements to the system in order to reduce BMS-related plant and system failures, and to improve the efficiency of the client estates. · Analyze reasons of failure of plant and provide specific diagnostic, problem analysis and specify the necessary remedial actions for Engineer’s approval · Be the first point of contact for alarm monitoring and BMS interrogation. · Develop a working practice to enable the pro-active support of our customer base via alarm monitoring and diagnostics · Demonstrate the ability to gather and interrogate information effectively, leading to a structured and logical outcome to rectify the task in hand. · Maximize on all opportunities to learn from colleagues and day to day situations · Assist in the implementation of updating day to day processes and applications · Responsible for maintaining department and personal key performance indicators · Maintain accurate records of all tasks undertaken · time management skills with the ability to priorities workloads · focus on customer satisfaction · Prepare detailed reports, technical communications and dashboards on work carried out · Support all BMS Operators to be fully competent in all aspects of their role including responding to alarms and carrying out remote fixes. · Support the call center Operators by answering calls during peak times in order to meet KPIs. · Provide technical assistance to introduce condition-based maintenance and run time maintenance in agreed areas, using the BMS. · Implement energy saving initiatives by additional monitoring or modification of control systems · Reduction of system alarms, lockouts, overrides, disables, off-lines, by accurate calibration and adjustment of field sensors, switches etc. Qualifications electrical or electronic engineering or appropriate job-related experience Industry Job Functions |
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