الوصف الوظيفي
Our client is an exciting Engineering Solutions start-up in Riyadh KSA. They are seeking a skilled IT Support Specialist to join their growing organization. You will be responsible for providing technical support to the employees by troubleshooting and resolving issues with the IT systems when they arise.
To be successful as a Support Specialist, you should have an in-depth understanding of computers, hardware components, software issues, and network technologies. Top candidates will also have good interpersonal skills, with an affinity for excellent customer service.
Responsibilities
Troubleshooting and resolving IT issues in a timely manner.
Communicating with coworkers to diagnose problems.
Installing and configuring hardware and software.
Talking coworkers through the process of fixing technical issues.
Prioritizing your workload to ensure the most critical issues are resolved first.
Documenting common support procedures that coworkers can follow.
Providing support remotely when necessary.
المهارات
MUST BE SAUDI NATIONAL
Degree in Computer Science or Information Technology preferred.
Microsoft certification is advantageous.
Previous experience in a technical support role.
Experience with remote desktop applications.
Strong analytical and problem-solving skills.
Good communication skills, both written and verbal.
Excellent interpersonal skills.
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الاستشارات الهندسية العامة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة
الشهادة بكالوريوس/ دبلوم عالي