Service Desk Engineer - Western Region
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Job Description and Requirements The Service Desk Operator will provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action. Qualifications, Experience and Skills Qualifications: Essential: Minimum of 1 years’ experience in successfully working in a customer service role IT Literate High school diploma, general education degree or equivalent. Have or be able to obtain necessary security clearance. Desirable: Experience of working within a customer focus environment Experience of working to targets FM knowledge or experience Working with IT databases Experience and Skills: Good communication skills and the ability to deliver excellent customer service with strong customer focus. Able to communicate with colleagues, management and supply chain staff Strong team player Work towards achievements of targets Able to think proactively with the ability to multi-task Strong operational contract focus Able to work on own initiative Approachable individual with a professional manner Methodical in approach to tasks Self-motivated Working knowledge of telephony and communication systems IT literate including Word, Outlook, Excel Proven ability to work unsupervised and under pressure Be in a position to obtain security clearance Core Responsibilities and Duties https://www.akhtaboot.com/en/saudi-arabia/jobs/riyadh/133927-Service-Desk-Engineer—-Western-Region-at-KBR |
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