Service Technician

Working for our Western or Central Province Branches and with the opportunity to relocate to other Service Centres in Saudi Arabia, you are expected to service, repair, maintain and install a variety of dormakaba products for our customers.
As a Technician, you will be serving our customers through preventative and reactive channels. You will collaborate with the Service and Technical Support Teams to schedule work and advise of the best solutions to ensure we provide the best service.
THIS OPENS THE DOOR TO YOUR FUTURE: YOUR TASKS
• Provide service and customer support during field visits
• Manage all on site installation, repair, maintenance and test tasks
• Diagnose technical problems and determine proper solutions
• Produce detailed, accurate and timely service reports
• Document processes and follow all company’s filed procedures and protocols
• Coordinate with the technical and customer support teams
• Understand customer requirements and make appropriate recommendations/briefings
• Build positive relationships with clients
WE PUT TRUST IN YOU: YOUR SKILLS
• A strong Electrical/ Electronics background, knowledge of basic Electronics and Electrical Theory, Principles of micro-processor controlled equipment and multi-meter instruments
• At least 3 years’ experience working as a technician in a service/ technically related field as installation and servicing of automatic doors
• A valid driving license is an additional advantage
• Transferrable Iqama is a must
• A good command of the English Language is a must

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE
• We offer a competitive salary with the opportunity to earn overtime, a private health insurance and yearly ticket
• We provide the opportunity to develop your technical skills via a combination of exciting training programs and an ongoing training on the job
• We provide the opportunity to travel to other locations to assist and learn when possible and needed