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الوصف الوظيفي 1. Provide Technical Support on Backup Software. 2. Monitor backup job schedule and performance. 3. Support Backup and Recovery software platforms ( NBU) . 4. Support service provisioning activities, including: Service starts, stops, suspends, etc. 5. Perform initiated Restore requests. 6. Ensure SLA ( Service Level Agreement ) is met. 7. Solve issues with backups and restores. 8. Plans, schedules and performs proactive maintenance, including hardware and software upgrades and patch installation on Windows and UNIX platforms. 9. Performs backup environment system tuning including monitoring, troubleshooting and optimizing performance. 10. Performs daily routine maintenance, i.e. review NetBackup Advance reporting. 11. Perform NetBackup database maintenance, perform storage pool maintenance, and on-site and off-site tape management. 12. Assists in determining workload balancing if necessary. 13. Proactively oversees resolution of backup/recovery service disruptions and implementation of preventative measures. 14. Analyzes and solves complex problems of network (operating) system hardware and software components. 15. Ensures regular reporting to management regarding performance and service levels of Netbackup systems, in order to inform responsible management about major deviations and/or corrective actions. المهارات 1. Bachelor or Masters degree in a relevant course of study (e.g. computer information systems, computer information technology, Computer Science). 2. Must have 5+ year overall related IT experience 3. Must have 3+ years of hands-on experience in managing Backup technologies such as Tivoli, NetBackup, .. etc. 4. Good analytical and IT skills. 5. Working knowledge of system administration of UNIX, Windows, or Linux operating systems. 6. Working knowledge in backup Software. 7. All needed certifications to run and maintain all. 8. Preferred bilingual with English and Arabic speaking, reading and writing skills. تفاصيل الوظيفة
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