الوصف الوظيفي
Job Description for Operations and Sales Manager in Saudi Arabia – Riyadh based
Overview
Platinumlist, the leading entertainment, sports and attractions online and retail ticketing agency in the UAE, is expanding throughout the GCC and is opening an office in Riyadh. The company is looking to recruit an Operations and Sales Manager to manage the development and growth of Platinumlist in Saudi Arabia. The post holder will play a key role in developing our client database, delivering operational excellence and ensuring the same high standards of quality and service provided in the UAE are replicated in Saudi Arabia as the business grows.
The role represents an excellent opportunity to become a key player in a fast-growing, ambitious company just at the point that the Saudi Arabian entertainment market is opening up and set for phenomenal growth.
Key Job Functions
Plan for complex event projects including entry, cash sales, HR, training large teams.
Making sure that your team delivers the project as per clients expectations.
Planing for big teams and making sure the job is done perfectly.
Dealing with part time team members.
Develop relationships with all key government and semi-government bodies involved in the licensing, promoting and regulating of events in Saudi Arabia, in order to ensure a) Platinumlist is considered a best-in-class partner for government events; b) Platinumlist is aware of, and can advise on, all licensing and regulatory issues related to events; c) Platinumlist can advise and influence any changes in government policy relating to events.
Identify and feedback to the Platinumlist development team any desired/mandatory changes in the Platinumlist product offerings/systems that need to be implemented in the region.
Recruit, train and manage any staff required in the operational delivery of events in the region including ticketing managers, sales staff, office admin/customer service staff, temporary event support staff, etc. ensuring high standards of delivery of events.
Manage all aspects of operational delivery of events, including pre-event set up, online sales, on-site sales and access control management, post-event reporting and client management.
Maintain tight budgetary control of all operational aspects of the project in the region to ensure maximum profitability.
Develop new products, services and revenue channels appropriate to the region to grow the revenue and profits of the business in Saudi Arabia.
Key Candidate Requirements
Essential
Must be fluent in both spoken and written Arabic and English.
Must have managed some aspects of operational delivery of sizeable events including management of teams. Ideally this experience will be in ticketing/access control, but may be in a related area or in a role demonstrating transferrable skill sets.
Must have demonstrable experience in managing multiple P&Ls;across a range of service-based products.
Must have demonstrable experience of managing client relationships.
Must have new business development/sales/sales management experience.
Must have at least 3 years of team management experience.
Must have a university degree.
Desirable
Experience in managing ticketing of public events. Ideally the candidate should have worked within a ticketing agency in an operational or sales-based role for at least 3 years. However candidates without specific ticketing experience will be considered if the meet the other key criteria.
Knowledge of the Saudi Arabia sports, entertainment and business-to-business events industry.
Experience of dealing with and negotiating with government and semi-government bodies in KSA.
Experience of building client relationships and selling to new potential clients in a service-based industry.
Experience of recruiting, managing and developing sales and operations teams.
المهارات
Key Candidate Requirements
Essential
Must be fluent in both spoken and written Arabic and English.
Must have managed some aspects of operational delivery of sizeable events including management of teams. Ideally this experience will be in ticketing/access control, but may be in a related area or in a role demonstrating transferrable skill sets.
Must have demonstrable experience in managing multiple P&Ls;across a range of service-based products.
Must have demonstrable experience of managing client relationships.
Must have new business development/sales/sales management experience.
Must have at least 3 years of team management experience.
Must have a university degree.
The position of Saudi Nationals only
Desirable
Experience in managing ticketing of public events. Ideally the candidate should have worked within a ticketing agency in an operational or sales-based role for at least 3 years. However candidates without specific ticketing experience will be considered if the meet the other key criteria.
Knowledge of the Saudi Arabia sports, entertainment and business-to-business events industry.
Experience of dealing with and negotiating with government and semi-government bodies in KSA.
Experience of building client relationships and selling to new potential clients in a service-based industry.
Experience of recruiting, managing and developing sales and operations teams.
General Requirements:
Must be numerate, literate and articulate
Must be presentable
Must have a university degree or equivalent, ideally in a relevant topic
Must be capable of working independently
Should have a flexible attitude to working hours as the events industry is not a “9 to 5” industry and requires work to be carried out outside normal working hours
Must be available to travel if required
Must hold a KSA driving license or international driving license that can be converted easily to a KSA driving license
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الترفيه
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 6 الحد الأقصى: 12
منطقة الإقامة الرياض,المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 28 الحد الأقصى: 41
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/events-ticketing-operations-manager-3834794/
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