الوصف الوظيفي
The Account Executive develops strategies to solicit new business, expand business territories, and fulfill business quotas. In addition to that, he reviews inbound and outbound manifests (i.e., shipping reports) to identify new customers, business growth from existing customers, and shipment reductions.
This position is responsible for prioritizing customer opportunities, focusing attention on accounts with the greatest opportunity and likelihood of success, creating contacts, monitoring contractual compliance, and answering customer questions.
Tasks and responsibilities:
· Develops & Demonstrates a basic understanding of customers’ business functions that support strategic objectives; works closely with others to research customer business models and operating structures; provides input into developing client solutions;
· Works with others to complete pre-planning sales activities based upon an understanding of the customer’s business. Contacts Account Executives and/or uses automated information systems to learn about their current selling strategies and customer contracts.
· Uses automated sales tools to research customer businesses and prioritize new business opportunities, lost business opportunities and opportunities for retaining existing customers.
· Researches customers’ businesses to develop sales and pricing strategies.
· Responds to customer questions, complaints, and inquiries to meet customer needs.
· Maintains relationships with customers by assisting them and acting as their advocate in resolving service issues (e.g., claims, damages, etc.).
· Educates customers to use existing service channels or redirects service issues to expedite problem resolution.
· Maintains up-to-date knowledge of UPS’s products and services to generate appropriate sales solutions.
· Researches competitor strategies, capabilities, and pricing patterns to identify ways to position UPS’s products advantageously.
· Coordinates with the National Inside Sales team on sales strategies, when the size of the customer exceeds 50k in annual core package spend, to ensure adequate coverage and maximize business potential.
· Calls customers to identify their business needs, sell additional products and services, and retain current business.
· Questions customers to learn about their businesses and industries, go-to market strategies, corporate structures, and shipping needs.
· Identifies key decision makers in customers’ organizations and develops relationships with them to facilitate sales opportunities.
· Uses knowledge of customers’ businesses to demonstrate how UPS’s products and services can support and help customers achieve their business objectives.
· Coordinates with the National Inside Sales team on sales strategies, when the size of the customer exceeds 50k in annual core package spend, to ensure adequate coverage and maximize business potential.
· Enters sales leads into the account management system to coordinate inside and external sales and to maximize business opportunities.
· Records and updates account activity (e.g., call notes, billing updates, etc.) to ensure customer information and interactions are accurately documented.
· Notifies the Operations Centre of changes in account status and customer business hours to appropriately schedule pick-ups.
المهارات
· Bachelor Degree
· Very good English level
· Take ownership
· Have an open door policy
· Ensure customer satisfaction
· Result oriented and target driven
· Business driven, self-starter, self-motivated
· Excellent territorial planner, communicator and executer
· Excellent presentation skills
· Prepare and project the forecast on revenue, gross profit, volume, customers
تفاصيل الوظيفة
منطقة الوظيفة الرياض, المملكة العربية السعودية
قطاع الشركة الشحن
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري $2,000 - $3,000
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 15
منطقة الإقامة المملكة العربية السعودية
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/account-executive-small-package-eirad-ups-eastern-province-3904626/
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