• Execute and analyze retention activities and promotions performance also aligning Retention KPIs with STC performance requirement.
• Deep Analysis of different segments behaviors and interests using BI tools (Power BI Or Tableau)
• Develop advanced reporting for the proactive retention activities from Databases (Teradata),
• Execute, measure and improve number of retention campaigns using CMS (SAS CMS)
• Create and manage Retention dashboards to enable Senior Management to review performance
• Execute proactive retention capabilities improvement; like Analytical models, SAS/ Teradata system enhancement, CRM system changes, IT system enhancement etc.
• Identifying analytical needs and opportunities to support business objectives
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.naukrigulf.com/unit-head-campaign-operations-management-jobs-in-riyadh-saudi-arabia-in-contact-center-company-ccc-2-to-8-years-jid-080919000046
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل
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