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الوصف الوظيفي The food and beverage manager is to be responsible for managing all F&B;operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B;orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. Managing food and beverage operations within budget and to the highest standards Job Responsibilities: Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Monitor food and beverages supply while tracking and ordering supplies as needed. Identify customers’ needs and respond proactively to all of their concerns Lead F&B;team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Manage, train and develop team members within all budgeted guidelines Conducts pre-shift, pre-meal and/or pre-event meetings with all necessary staff Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork. Controlling costs of all food and beverage outlets by assisting the management as requested in purchasing, maintaining effective profit and loss controls and monitoring labor costs within budget limits and demand patterns. Oversee and supervise the customer service delivery process while striving towards effective customer satisfaction. المهارات Proven food and beverage management experience Ability to spot and resolve problems efficiently Mastery in delegating multiple tasks Communication and leadership skills Up to date with food and beverages trends and best practices Ability to manage personnel and meet financial targets Guest-oriented and service-minded Culinary diploma or degree in food service management or related field Ability to join immediately Qualified candidates should send their CVs to the following email and mention the position (F&B;Supervisor) in the subject of the email: hr @ asoandsons . com |
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