SAP CRM Consultant

Job Description
• Design, configuration and testing of core SAP CRM modules.

• Define detailed blueprints for development requirements.

• Create Functional Specification Documents.

• Possess strong coordination skills and a cooperative approach to problem solving.

• Coordinating with technical team members to reach the technical requirements.

• Key user Training

• Provided pre and post implementation support of CRM Social Services.

• Base Customizing: Transaction Types Setup, Copying Control, Date Profile, Text Profile, Action Profile, Status Profile, Organization Determination Profile, Partner Determination profile, Pricing, Business Partner Maintenance.

• SAP CRM Social Service: Social application, Social service plan, Social deduction, Benefit application, Eligibility and benefit calculation.

• Web Clint UI: UI Architecture, Business Role Configuration, Navigation Bar Profile Setup, UI Configuration Tool, Application Enhancement Tool, Easy Enhancement Workbench, Design Layer

• SAP CRM Services: Installed Base Management, Service Agreements and Contracts, Service Order Processing, Complaints & Returns, IT Service Management

• CRM Middleware: Creation of Logical Systems, Maintaining the RFC Connections between the CRM & R/ 3 systems, Replication Objects, Creation of Sites, Creation of Publications, Creation of Subscriptions

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