الوصف الوظيفي
Part of The Information Technology Department that manages the technology and computer infrastructure that drives the company business systems.
As the Business / Systems Analyst incumbent will be using strong business process and analysis skills to be able to review, analyse and document operational, functional and technical custom configurations to be delivered by 3rd party application development consultants. Incumbent will also occasionally be required, where possible, to modify systems including coding, testing, debugging, installing and supporting business applications.
Incumbent will also be required to develop solutions using industry leading B.I. tools to help customer insights and management information.
Responsibilities:
Interface with system users to understand and document business requirements, solve operational problems, and deliver quality solutions.
Coordinate 3rd party development providers and in-house resources to deliver software solutions to meet business requirements for system function,
Develop custom data conversion and interface programs. o test plans and testing of application systems.
standard reports and functional dashboards based on business requirements.
Develop, plan, and deliver formal and informal end user training.
Maintain Business Intelligence models to design, develop and generate both standard and ad-hoc reports.
Support self-service reporting and analysis by business users in a consultative role.
Identify and resolve data reporting issues in a timely fashion.
Perform quality assurance checks on new or enhanced reports.
Coordinate support activities with other IT personnel and participating in projects under direction of the Director of Information Management.
Keep abreast of technology trends and developments to be able to support proposals/recommendations of appropriate future proof solutions.
Develop and implement standards, procedures and guidelines to support operational processes.
المهارات
Experience:
The position requires a Senior Business / Systems Analyst with at least 7 years of experience.
Specific experience of the hotel/hospitality/room booking/property management/FM would be particularly useful although candidates who can demonstrate transferable experience from other sectors will be welcomed.
Working knowledge of:
• Programming languages, patterns, and architectures
• Relational databases, Graphic design concepts, Web and Client-server concepts
• Identifying and implementing digital automation solutions to enhance customer experience in its broadest sense i.e.
enhancement of core systems such as Opera, Sun & Symphony o integration of multiple current systems, implementation of customer facing CRM, booking, room cleaning , property management, FM systems o Business Intelligence/ reporting development o
Latest digital enabling technologies across Web, Mobile and tablet
• Data Base design in Microsoft SQL and oracle
• Crystal Reports or SQL Server Reporting Services experience
• Microsoft Business Intelligence (BI) – SSRS, SSIS is a plus.
• Advanced level knowledge of data warehousing
• Cloud Computing (AWS, Azure)
• Project management with effective results focus within an information systems environment.
Desirable Skills:
• Analytical and problem-solving skills
• Self-motivated with the ability to prioritise, meet deadlines, and manage changing priorities.
• Flexible and work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities.
• English oral and written communication skills with the ability to converse in Arabic as advantage
تفاصيل الوظيفة
منطقة الوظيفة مكة المكرمة, المملكة العربية السعودية
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 7
منطقة الإقامة الإمارات العربية المتحدة; الهند
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/saudi-arabia/jobs/business-systems-analyst-4148250/