الوصف الوظيفي
JOB SUMMARY
The HR Manager / Employee Relations sits on the MyHR Middle East Team and reports to the MyHR Regional Manager for Middle East. They serve as the “Face of HR” to the general population of employees and managers, and therefore play a critical role in the development and evolution of the Air Products employee experience. This MyHR team is responsible for ensuring that HR support and HR operations meet the organizational objectives, is rapidly responsive to employee and manager needs, and integrates with the other functions within the HR team for consistency.
The HR Manager / Employee Relations handles employee and manager inquiries on policy/procedures/processes, workplace complaints and investigations, and resolves the inquiries swiftly and efficiently with the remaining exception cases escalated to HR process owners, Communities of Expertise, and HR Partners.
The HR Manager / Employee Relations is expected to be knowledgeable in HR Policies & Processes, how HR operates, how to expedite solutions, and be a reliable source of accurate information to managers and employees. The position requires excellent communication and problem-solving skills, high performance and work ethic to drive to completion, as well as the ability to relate to people at all levels of the organization to understand and resolve issues.
JOB DUTIES
Receive and respond to general HR questions and concerns from managers and employees:
Understand and explain HR policies/procedures/processes to provide accurate guidance to employees and managers
Interact to understand workplace complaints, conduct appropriate investigations, resolve or escalate appropriately.
Well versed on AP Code of Conduct, performance and behavior expectations, and progressive disciplinary philosophies. Manage fair and consistent discipline when appropriate.
Develops core competency in HR tools and programs (Workday, LearnEx, local time/attendance/payroll, etc.) to be able to support employees and managers in day-to-day activities and encourage direct access.
Support manager and employee understanding and execution of life-cycle day-to-day HR processes: General interviewing and onboarding, Comp planning, talent and performance development, leave of absence, and employee exit process. Ensure consistency and application of best practices globally in process execution
Develop and expedite recommendations to CoEs to improve and streamline HR processes based on employee and manager experience.
Be the Face of HR to bring the desired employee experience to life by partnering with HR Leaders, CoEs, and HR Partners on people practices and process execution.
Instill company philosophy, culture, and core values.
المهارات
Qualifications:
A Bachelor’s degree, or equivalent, in Human Resources management or a related field
3-5 years hands-on experience as an HR Generalist, with heavy emphasis on employee relations preferably in a manufacturing or distribution setting
Comprehensive knowledge of HR laws and regulations
Experience with EEO / harassment investigations and general workplace complaint resolution
Self-confidence, excellent communication skills, and the ability to act independently
Ability to build collaborative relationships with employees at all levels of the organization
Strong computer skills required; Workday or other HRIS experience a plus
Professional Human Resources Certification, if available, a plus
Competencies
Excellent communication and interpersonal skills. Empathy and ability to relate to diverse personalities with keen awareness of diversity and inclusion. Tactful, mature, and flexible.
Leadership capabilities – positive outlook, supervisory experience, sets and maintains high standards, works collaboratively with teams.
Presence – ability to represent the company, be a credible source of information and influence understanding and positive outcomes.
Change management – demonstrated ability to lead and manage change, self-confidence to present policy/procedure changes to the manager and employee population
Integrity – act with integrity and in accordance with company Code of Conduct and Core values. Ability to confront behavior not consistent with company values. Honors commitments and follows through to completion.
Problem solving and decision-making skills – decisions that reflect thorough evaluation of needs, goals, etc., demonstrated ability to make recommendations and decisions
Result focused – demonstrated ability to close issues, personal accountability for results, able to manage priorities to ensure nothing is dropped.
تفاصيل الوظيفة
منطقة الوظيفة الخبر, المملكة العربية السعودية
قطاع الشركة النفط والغاز; صناعة البتروكيماويات والمنتجات البترولية المكررة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الموارد البشرية والتوظيف
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 7
منطقة الإقامة المملكة العربية السعودية
https://www.bayt.com/ar/saudi-arabia/jobs/myhr-manager-employee-relations-4449312/