Identifying hardware and software solutions.
Troubleshooting technical issues.
Diagnosing and repairing faults.
Resolving network issues.
Installing and configuring hardware and software.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Replacing or repairing the necessary parts.
Supporting the roll-out of new applications.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Conducting electrical safety checks on equipment.
Technical Support Requirements:
Prior experience in tech support, desktop support, or a similar role.
المهارات
Attention to detail and good problem-solving skills.
Excellent interpersonal skills.
Good written and verbal communication.
تفاصيل الوظيفة
منطقة الوظيفة الخبر, المملكة العربية السعودية
قطاع الشركة خدمات الاستشارات التجارية
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
نسخة للطباعة 
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