الوصف الوظيفي
Responsible for the development, innovation, and delivery of product mix which is quality driven whilst maintaining aggressive financial returns. This will be driven by ensuring that all working methods are reviewed and best practice is achieved so we, in turn, can grow our business whilst delivering excellent guest service.
Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry, and receives the service required to ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return.
Work closely with the Manager to ensure correct stock levels are available from central distribution area, to assist the operational Food and Beverage team
Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
Ensure that the industry standard with regard to safety and hygiene
Champion a training culture within the Food and Beverage team to ensure succession planning, and a culture that exceeds the very best the industry has to offer
The Operations Manager will constantly review the product range to ensure that all key quality standards are maintained The Food & Beverage Department has a wide number of external contractors and the Operations Manager will maintain close, professional, effective links with all. They will ensure that suppliers deliver to stated agreements, best practices are followed and technological advances are sought
The Operations Manager will also manage all internal stakeholders: both, other departments within the park who deliver services to the Food and Beverage team; and support the Central Support
They will also participate in the food development panel that sits to drive the food offer across the estate
The job holder will assist the Food & Beverage Director with managing Health & Safety and Food Hygiene, ensuring there is strict compliance with all legislation
They will be the department representative on the H&S;Committee and be the first point of contact for the Environmental Health Officer, and responsible for investigating any alleged food poisoning cases, for reporting to the Food and Beverage Director
They will also collate and disseminate food safety alerts when appropriate and be responsible for ensuring departmental compliance with the group health and safety policy
They will also manage the external food hygiene consultant, and the resulting reports The Operations Manager will be required to work with the Security Manager to deliver an effective loss prevention scheme
The job holder will be responsible for maintaining and helping enforce the agreed brand standards for each unit by conducting and managing monthly audits
The Operations Manager will also be the department representative for Special Events, working each special event as the departmental duty manager
This will involve all planning associated with each event, right through to delivery
The Operations Manager is responsible for all trade press subscriptions and ensuring relevant information is passed on to the Restaurant Managers and Assistant Managers
They will also liaise with the Sales and Marketing team and Food and Beverage Director to collate and respond to all customer correspondence, ensuring this is communicated to the entire Food and Beverage team, where appropriate
The Operations Manager will be responsible for ensuring spend per head is increased year on year, without jeopardizing guest satisfaction and quality
They will maintain the F&B;Management invoices and journals, manage and monitor expenditure associated with catering equipment repair, manage the asset register and assist in budget setting each year for the department
They will also manage the incentive scheme, allocating and verifying spending and assisting in report analysis on stock and sales, highlighting and acting on any anomalies The Operations Manager will create and be required to operate within efficient labour budgets for each season, tracking labour spending and providing input regarding capital projects and initiatives
They will also take full responsibility for managing and meeting all committed budgets related to the Staff Restaurant
The job holder will act as a purchasing officer and budget controller for the restaurant, creating a professional relationship with all suppliers
This will include ordering of equipment within financial constraints, invoice querying and establishing a positive relationship with the park Finance Department
The Operations Manager will assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect
They will consistently review products delivered to ensure KPIs are met and take up any shortcomings with suppliers
They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager
The job holder will need to be conversant in the latest trends in food nutrition for our target audience and contribute to the ongoing nutritional developments
المهارات
Strong track record of success in the food service industry, preferably QSR categories.
Solid understanding of accounting/finance in a business
Knowledge of local labor laws and appropriate training in interviewing, hiring and disciplinary actions
Proficient in computer software including word processing and spreadsheets
Lead other business functions such as marketing and administration
Strong Communication, Organizational, Operational, and People Skills
Strong interpersonal and leadership skills Energetic self-starter, Fanatical attention to detail Strong customer service orientation Ability to travel and adapt to a multi-cultural environment
تفاصيل الوظيفة
منطقة الوظيفة الخبر, المملكة العربية السعودية
قطاع الشركة إنتاج الأغذية والمشروبات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 21
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 6
منطقة الإقامة الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سوريا; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/operations-manager-4138555/
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