الوصف الوظيفي
Deal with the organization’s telephonic conversations with utmost diligence and punctuality.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
provide information to the customer about our products and create lead using proper lead type.
Develop long-term contacts through qualitative telephonic discussions and conversations.
Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
المهارات
Previous experience in a customer support role.
Good command of verbal communication skills to intrigue the listener and provide accurate information.
Showing high efficiency along with handling several tasks in the daily routine.
Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
Smart communicator with the potential to elaborate practical advantages of the company’s products.
Flexibility and openness to innovation and improvement.
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة غير محدد
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 1
الشهادة بكالوريوس/ دبلوم عالي