موظف دعم عملاء - Customer Support

الوصف الوظيفي
Assist sales team by controlling daily sales and ensure that all planned order will be produce by production with providing reports confirming all targeted figures.

Duties and responsibilities:

1-Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.

2- Ensure the adequacy of sales-related equipment or material.

3- Respond to complaints from customers and give after-sales support when requested.

4- Store and sort financial and non-financial data in electronic form and present reports.

5- Handle the processing of all orders with accuracy and timeliness.

6- Inform clients of unforeseen delays or problems.

7- Monitor the team’s progress, identify shortcomings and propose improvements.

8- Assist in the preparation and organizing of promotional material or events.

9- Follow up customers’ orders with logistics.

10- Submitting the related reports to sales team periodically.

11- Ensure adherence to laws and policies.

12- Planner/Coordinator between sales & production.

13- Frequently visiting & follow up with warehouse to maintain stocks of the Pipe & Fitting department.

المهارات
· Planning and analyzing

· Problem solving

· Interpersonal work relationship

· Adaptability and working under pressure

· Communication skills

· Intermediate in English reading, writing, and arithmetic skills required.

· Intermediate in Microsoft Office especially advance Excel required.

تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة الإنتاج الصناعي
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 0 الحد الأقصى: 3
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/saudi-arabia/jobs/موظف-دعم-عملاء-customer-support-4496981/