Call Center Executive (Saudi Only - Jeddah)

الوصف الوظيفي
- Perform the duties as a Receptionist / Front Desk Officer

- Handles incoming calls or inquiries from prospective customers or clients

- Assists customers effectively by solving customer disputes

- Provides customer additional information or explains services

- Discusses products offered and ensures customer satisfaction

- Tactfully handles confrontational or stressful interactions with the public

- Completes supporting paperwork and data entry as required

- Accurately captures customer information

- Creates and maintains service reports

المهارات
- Minimum 2 years of experience in a relevant field.

- Excellent customer service skills

- Excellent computer skills

- Strong communication and negotiation skills. (English would be a distinct advantage)

- Detail oriented and works with a high degree of accuracy

- Ability to multitask

- Handles confidential financial and personal information appropriately- Strong problem-solving skills

- Saudi Nationals only

- Fluent in English

تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة البيع بالتجزئة وبالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة

https://www.bayt.com/ar/saudi-arabia/jobs/call-center-executive-saudi-only-jeddah-4457604/