Technical Presales

Job Description
Technical Presales who manages the technical presales phase and assists the sales person in closing the deals.
After order, you handover the project to the technical delivery manager in a structured way and ensures feasibility of the offered solution.

• Play a significant role as a technical-commercial consultative advisor, in team-up with the Account Manager, in the creation, the presentation and negotiation of non-standard technical feasible proposals in order to fully cover the customer’s or prospect’s telecom and business needs and in line with his in-life customer experience expectations, with the focus on the right balance between the chances to close the deal and the capabilities to deliver the solution.

• Analyze, define and qualify the customer needs during the sales cycle using Solution Selling Methodology. Translate these needs into a high qualitative and customized proposal. Take care of the business cases of complex projects.

• Be the quality gatekeeper for the customer experience during and after delivery by having the solution validated by the right departments concerning content, budget, timing and in-life support of the project. Hand over all information towards the Business Solution Delivery Manager, Customer Service Manager and, where needed, towards in-life support teams during an internal kick-off after contract signature. Follow up of ongoing implementations and take corrective actions related to pre-sales subjects (internally and/or towards the customer) if needed.

• Report customer feedback on services and pricing as well as customer needs and market evolution towards the Marketing department. Contribute as a pre-sales point of contact to product and service developments lead by Marketing.

https://www.naukrigulf.com/technical-presales-jobs-in-jeddah-saudi-arabia-in-binzagr-5-to-7-years-n-cd-19788-jid-041020000035