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الوصف الوظيفي · Must teach, educate, influence, persuade, motivate and develop staff. · Must use the Petland Mission, 5-Step Sale and 4-Basic Needs sheets to provide great customer service. · Must maintain a high standard of appearance and professionalism with one’s self and staff by maintaining good hygiene and the Petland uniform. · Ensure that employees maintain strong customercounts, · Monitor and affect sales by department and sub-department, as well as ratios between pets and supplies, while maintaining an acceptable payroll percentage. Maintain high level of animal husbandry and cleanliness through staff, particularly the kennel and fish department managers. · Ensure that all opening, daily, and closing procedures are followed flawlessly in all animal departments through the use of procedural checklists resulting in complete cleanliness. · Ensure that all pets’ health is monitored daily and proper records are kept. · Maintain a strong relationship with the store’s consulting veterinarian to ensure excellent care of the pets prior to and post sale. Maintain a well-merchandised store through staff, particularly the inventory control manager. · Use the Point of Sale system for accurate inventories and for proper and effective ordering. · Process the orders quickly and accurately. · Keep all merchandise priced, neat, clean and fronted. · Effectively sign and display end caps, kits, stack outs, valences and specials. · Timely follow up on all vendor credits, coupons and rebates. · Maintain proper level of pets in all departments. Maintain Business Monitors, paper work and record keeping. · Handle all banking procedures accurately and timely. · Provide sales, payables, receivables, inventories and other data accurately and timely to accountant to produce financial statements. · Analyze a variety of inventory and sales reports from the POS to improve business performance. · Analyze and take action for improvement from the results of the financial statements. Maintain proper advertising, community service and marketing levels. · Promote the Club Pet Program through training, monitoring, promotion and signage. · Encourage and oversee active participation in Petland’s community service programs – Adopt-A-Pet,SM Stop Pet Overpopulation: Spay-Neuter, Pets for a Lifetime,SM Pet Therapy, and Safari Stan’s Children’s CharitiesSM -- by assigning a pet counselor to be the in-store “Community Service Specialist.” · Keep the store constantly and professionally signed. · Work from budgets to effectively implement advertising. · Work to include Petland community service messages in advertising, and, when appropriate, in the local media. Perform other duties as assigned by the franchisee. المهارات · Strong communication skills, both oral and written. · Ability to follow operating systems and directions from supervisors. · Flexibility and stamina to work retail hours. · Ability to understand financial statements. · Ability to manage a team of employees and managers. · Must be able to comfortably and repetitively lift 25 lbs. تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/store-manager-3991326/ |
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