الوصف الوظيفي
To manage the e-commerce team to achieve sales and revenue targets on a daily
weekly and monthly basis. To manage the listing of donated and bought in items via
Helen & Douglas online shops, ensuring that the maximum income is achieved.
Prepare items for sale, including photographic merchandising; researching
appropriates prices in preparation for sale, and ensuring the suitability and quality of
items listed for sale.
Ensure that all text prepared for listings and marketing purposes is clear, accurate
and engaging.
Responding to customer questions and queries in a timely manner reflecting Helen
& Douglas House as a professional on-line retailer at all times.
E-Commerce Team Leader March 2017
Review seller ratings on all HDH e-commerce accounts, ensuring that all
communication with customers is conducted in a manner that will maintain and/or
increase ratings.
To ensure that all sold items are dispatched in a prompt and efficient manner,
maintaining regular communication with the customer in the event of any delays.
To complete all of the relevant paperwork for each sale for internal records and
external audit purposes, this should include an invoice to accompany each sale.
To identify other marketing mechanisms including social media to raise awareness
and promote Helen & Douglas House online shops.
To keep abreast of online trends and to maximise the potential of these within the
HDH online shops
To actively participate in processes and procedures that support good stock control,
including stock taking and recording of stock levels.
To maintain accurate records of items sold on line, reconciling sales to withdrawal of
funds from online trade. To assist the E-commerce and Merchandise Manager in
recruiting and managing a team of volunteers to work with the online operation.
To plan rotas and allocate work to the team on a daily basis dependant on the days
priorities.
To train the team in agreed activities to support the development of Helen &
Douglas house e-commerce shops.
To oversee and check the work of the team regularly to ensure that high quality
standards are maintained and assist in the development of the team members skills.
To report any concerns to the E-commerce and Merchandise Manager promptly.
المهارات
Experience, Competencies and Education:
At minimum a high school diploma or general education degree (GED)
are required; additional education is a plus. Enhanced computer systems
and software skills are a must. Prefer six months or more experience in
sales shipping and processing using automated systems. Must be
personable and approachable while being firm and direct when dealing
with personnel, participants and customers.
Proficient in Microsoft Excel, Word and Outlook
Familiarity with selling methods online through sites like Amazon and Ebay is a plus
Language Skills
Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group
situations to customers, clients, and other employees of the
organization.
Mathematical Skills
Basic Skills: Ability to add, subtract, multiply, and divide in all units of measure,
using whole numbers, common fractions, and decimals. Ability to compute rate,
ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Basic Skills: Ability to apply common sense understanding to carry out
detailed but uninvolved written or oral instructions. Ability to deal with
problems involving a few concrete variables in standardized situations.
Other Skills:
THIS IS NOT AN EMPLOYMENT CONTRACT AND DOES NOT ALTER ANY EMPLOYEE’S AT-WILL
EMPLOYMENT STATUS.
Goodwill Industries of the Valleys
Helping people and families in our community achieve a better life through work and independence.
Last Reviewed: 5/14/13 Effective: 5/14/13
Replaces:
o Ability to successfully complete first-aid & CPR certification. Must participate
in Blood Borne Pathogens and Haz Mat training.
o Must maintain appropriate certifications and trainings as it relates to
Forklift and/or Material Handling equipment.
تفاصيل الوظيفة
منطقة الوظيفة جنوب جدة, جدة , المملكة العربية السعودية
قطاع الشركة التصنيع
طبيعة عمل الشركة صاحب عمل (القطاع العام)
الدور الوظيفي التسويق والعلاقات العامة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5 الحد الأقصى: 15
منطقة الإقامة جدة,المملكة العربية السعودية
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 28 الحد الأقصى: 45
https://www.bayt.com/ar/saudi-arabia/jobs/ecommerce-leader-4205021/
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