Business Process Reengineering Specialist

Title: Business Process Reengineering Specialist

Date: Jul 5, 2020

Job Location: Jeddah, Saudi Arabia

Salary Range: 7.500 S.R
to 9.000 S.R. per month

Job Type Full-time

Job Description:

The Operational Excellence Process Engineer would be responsible
for evaluating existing processes and systems to reduce cost, improve
sustainability and develop best practices within the shared services business.

This would involve engaging and collaborating with multiple
service lines within the Functional Shared Services (FSS) department of
Corporation to provide full end to end analysis and optimization opportunities
within the company’s key business processes.

Functional Shared Services includes multiple business lines
(i.e. HR, TAX, Accounting & Finance, Procurement, etc.) which service the
multiple Operating companies within the USA as their internal customers.

The resulting projects of these analyzed processes would
constitute higher level of transparency, efficiency, accuracy, and customer
satisfaction where possible.

This would be accomplished via detailed process mapping,
possible business case development, overall stakeholder management,
collaborative inquiry, regular management and operational communication and
reporting, and related progress monitoring and controlling (i.e. KPI’s).

Tasks/ Key responsibilities:

Modify or reengineer processes to increase throughput while
maintaining or increasing the quality and accuracy of output

Creation of process mapping with in-depth existing and future
process flows highlighting main contributing factors (i.e. VSM, SIPOC) and
clear roles and responsibilities

Establish and maintain key improvement and performance metrics
and controlling protocols to ensure optimal service performance through data
analysis and customer focus.

Guide service lines in process incident management, including
CAPA.

Consider the service line business goals and operational
environment in all decisions and recommendations.

Manage quality topics via quality guidelines, including risk
management and mitigation, process documentation, quality planning, etc.

Identify and leverage successful service line improvements by
implementing and sharing globally.

Assist in business continuity management planning, maintenance,
and reporting.

Maintain a customer, quality, and cost focus throughout all
activities to ensure value.

Scoping of process improvement projects to address areas of
deficiency or gap in processes to assist service lines in developing short term
and long term initiatives.

Manage and organize SharePoint, including workflow structure.

Develop operational excellence templates and PowerPoint
presentations.

Evaluate possible process improvements via business case and
management agreement in the shared services business.

Develop and execute effective communication strategy with
service lines to ensure transparency via management reporting and additional
stakeholder communication.

Develop, encourage and maintain an open and professional
relationship with internal and external stakeholders.

Required Knowledge/ Skills, Education and Experience:

Completed Bachelor Degree required in Business Administration or
related field

3-5 years of experience in either process improvement, process
engineering, or management consulting preferably focused on service or
solutions business in corporate setting

Experience implementing processes improvement projects and
solutions preferred

Mastery of process mapping tools such as Visio or ARIS
equivalent required as well as MS Office

Experience with process tools and methodologies (i.e. Agile,
DRIVE, PDCA, LEAN, etc.)

Data analysis experience.

Advanced Excel, PowerPoint, and SharePoint experience.

Demonstrated experience as a functional project manager and
change management lead within an operations environment

Leadership roles in professional environment interfacing with
executive management.

Experience in regional/ global projects and intercultural work
environment preferred

If you are available, interested, planning to make a change, or
know of a friend who might have the required qualifications and interest,
please send the updated resume to along