الوصف الوظيفي
Respond timeously to request for technical assistance in person, via phones, or
Diagnose and resolve technical issues assigned via remote or physical visit if within the premises.
Responds to Service Desk requests to identify and resolve hardware/software
Follow standard service desk
Log all service desk interactions and document issue resolution using the available
Identify and effectively prioritize situations requiring urgent
Track and route problems and documents
Advice user on appropriate action, sometimes education of user is
Providing status on service request to
Maintain excellent communication with all end users and other members of the technology department.
Performs miscellaneous IT job-related duties as assigned
المهارات
Interpersonal communication skills.
Self motivated, must have initiative and able to work independently or with a
Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.
Ability to clearly communicate technical concepts to non-technical
Ability to recognize, analyse, and effectively solve problems in a timely and organized manner using industry best practices and procedures.
Ability to communicate effectively, both orally and in
Ability to provide technical guidance and instruction on systems.
Customer service oriented
Hardworking and ability to work under pressure
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة المطاعم وخدمات الطعام
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
الجنس ذكر
نسخة للطباعة 
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