Job Description and Requirements
Key Responsibilities:
Learn, understand and begin routinely performing the following customer engineering responsibilities: Installation and servicing Dell hardware & software under the guidance of an assigned mentor
Learn the basics of an install cycle: Performance of pro-active maintenance according to established procedures, adherence to proper escalation procedures and keys to success
Perform part replacements as directed by the technical support lab. This includes the timely and accurate submission of all associated documentation.
Assure complete customer satisfaction at the assigned accounts by adherence to the following: Prompt onsite arrival time, technical expertise, knowledge of customer environment, professionalism, and periodic visits as needed.
You must be able to lift up to 30 lbs. of equipment when necessary
Travel should be expected, and you will need to be on call at select times, work overtime hours and have a reliable automobile to arrive at customer locations.
Essential Requirements:
You have an Associates or Bachelor’s Degree in a technical discipline and 0-2 years of relevant work experience
You understand the importance of a strong sense of urgency, communicating effectively and having a keen attention to detail
You love working with others and solving problems. Innovation is intriguing to you and you do all things with high integrity
You like to have fun and approach your work with passion and enthusiasm
You understand the importance of doing things for the greater good and you are inclusive and approachable to those around you
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/jeddah/127937-Associate-Technician—Field-Services-at-Dell
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