الوصف الوظيفي
As an Operations Manager of Online Grocery will run the Operations for our Grocery business end to end.
Responsible to align the Online Grocery roadmap with our business strategy.
Collaborate and drive internal stakeholders to consensus on what to build.
You will fully understand our web and app experiences, you will have thorough knowledge of how to manage orders after our customers’ checkout, how to pick items off our shelves and how we dispense. Only then would you be able to bring coherence and cohesion to the end to end customer experience through the various teams that you manage and through your partners.
You will work with senior business stakeholders to understand the business goals. You will ensure that the Online Grocery roadmap delivers great business value in addition to ever improving the customer experience.
You will ultimately be responsible for the quality of the experience you and your teams ship.
Work hand-in-hand with our technology team to deliver seamless experiences to our customers and associates.
You will lead the way in creating new experiences that delight our grocery customers.
You will operate in a high growth space with a rapidly changing landscape that will require you to constantly adapt, learn and reposition the teams to better serve our customers.
You will gain a deep understanding of how the service works from start to finish.
Provide 24*7 access to products, purchases and information and services across digital environment
Ensure seamless, consistent, individualized experiences for the customers
Build trusted, mutually beneficial relationships that go beyond one-time transactions thereby enriching the buyer experience and moving them towards repetitive buying
You will demonstrate management skills and leadership through hard lines and dotted lines and foster a team spirit and a highly collaborative environment.
You must enable your Product team as well as the cross functional team to work efficiently to quickly prototype and seek customer feedback to validate ideas. You must thrive in the creative process and be deeply analytical to make difficult decisions based on data.
You will build great relationships with these partners to ensure that we build lean and scalable features with clear intent and at high velocity.
المهارات
5+ years of experience in eCommerce Operations, product management, management consulting, or related field.
Analytical
Problem Solving
Project Management
Technical Skills
Interpersonal
Change Management
Business Acumen
Strategic Thinking
Adaptability
Initiative & Innovation
Planning/Organizing
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة الإنترنت/التجارة الإلكترونية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 5
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
العمر الحد الأدنى: 25
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/operations-manager-egrocery-online-grocery-3948126/
سجل سيرتك الذاتية الآن مجانا لتتقدم لآلاف الوظائف، وتتواصل مع الآف الشركات (+40 ألف شركة)، فقط أكمل نموذج التسجيل