Service Manager

For immediate hiring in one of the leading Automotive Co. in KSA - Jeddah:
 Service Manager

Qualification:
• Min. 5+ years’ experience in same field.
• Males only.
• Gulf Experience is essential.
Job description:
• Responsible of co-ordination and utilization of all service staff in order to provide a prompt, reliable and efficient customer’s cars services, up to the highest standard.
• Responsible of resolving all problems that creates unsatisfied customer at his area and, reports any case beyond his capacity to his superior, in order to take the proper action on time.
• Monitors the performance of his area, to make sure the targets set by the management are being met and, identify reasons these targets are not met.
• Responsible of GM recall campaign completion and the implementation of CSI program especially, all parameters related to service performance.
 Reporting to : Regional Service Manager.