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فوراً لكبرى شركات الإتصالات وتكنولوجيا المعلومات بالسعوديه:
IT Managed Service & Support Services Manager
Qualifications:
• Bachelor’s degree in Information Technology, Computer Science, or a related field. Master’s degree preferred.
• Minimum of 10 years of experience in IT service management, with a focus on managed services and support.
• Proven experience in managing onsite and offshore teams.
• Strong understanding of ITIL framework and service management best practices.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Experience with service desk tools and IT service management platforms.
• Demonstrated ability to manage client relationships and drive client satisfaction.
• Experience in managing budgets and financial resources.
• Relevant certifications (e.g., ITIL Expert, PMP, CISSP) are highly desirable.
• Experience with cloud-based service management.
• Experience in a system integrator environment.
• طبيعة التعاقد :
• الراتب مميز + مدة العقد سنة ويجدد + اجازة سنوية 21 يوم مدفوعة الاجر
• الشركة تتحمل تذاكر السفر + التامين الطبى +الاقامة + السكن والانتقالات