Strategy and Technology Customer CTO
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الوصف الوظيفي Come create the technology that helps the world act together. Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work. The team you’ll be part of The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams. The CX organization structure ensures that our customers benefit from dedicated management attention and from our teams’ deep understanding of local markets. CX is also responsible for ensuring strong alignment between our customer-facing sales and delivery teams in each account. What you will learn and contribute to Position Information: Position Title: Strategy and Technology Customer CTO Business Group/Function: CX MEA Strategy & Technology (CX MEA S&T;) Reports to: S&T;Head MEA Market Job grade: 12 Primary Location/Other locations: Saudi Arabia Mission/Purpose of role The CX Customer CTO is the most intimate and trusted voice of Nokia with a specific customer and/or customer set in a market, ensuring a single compelling technical voice of Nokia to our customers and other regional stakeholders (eg, regulators and analysts), and a strong voice of customer back to Nokia’s business groups and corporate Strategy & Technology via the S&T;Market head. The Nokia CX Customer CTO sits in the leadership team of the Sales leader(s) they support as a dotted line and reports directly to the head of S&T;for their market. Although they are an individual contributor, they play a key role in Nokia’s go-to-market strategy of creating demand, shaping the network strategy of our CSP customers for their success, and doing so in a way that optimizes Nokia’s business over the long run. The focus of the role is to influence our customers’ network and operational strategy, listen carefully to and support their commercial and business ambitions, and provide all the best relevant insights from Nokia to that customer and from that customer back to Nokia. The Customer CTO is also a critical source of market and competitive insight with a mission to accelerate knowledge sharing across Nokia. Success will be measured based on future funnel development; improvement in customer perception of Nokia’s thought leadership; contribution of customer and competitor insights to broader Nokia, and internal customer feedback from BGs and sales Main Responsibility Areas Customers at several levels and in several departments Your skills and experience Strong influencing skills, with established relationships at senior and officer level (CxO) executives at key MEA customers and groups 5+ years of experience successfully influencing CSPs 5+ years team (virtual) leadership experience with positive recommendations Master’s degree in some STEM area, and/or MBA with technical undergrad degree What we offer Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered تفاصيل الوظيفة https://www.bayt.com/ar/saudi-arabia/jobs/strategy-and-technology-customer-cto-64798436/ |
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