This position will carry company’s front end service/maintenance for the weighing systems which would be the primary contact for the customers. The job is responsible for the service and maintenance of all weighing scales and truck scales.
Key responsibilities
• Carry out introductory and cold calls for the service department for the new installation, AMC calls and break down calls etc
• Maintain a regular customer call cycle with existing clients, establishing positive relationships so that new revenues can be generated as per the target.
• Exploit all new opportunities from existing and potential customers (prospects) ensuring a maximum penetration
• Liaise with service/sales department for any opportunity to make additional revenue in terms of technical service is required by the client.
• Update and maintain the call details in and monthly reports
• Develop and implement a personal service plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing customers to achieve the individual (volume and profitability) targets.
Desired Candidate Profile
This position will carry company’s front end service/maintenance for the weighing systems which would be the primary contact for the customers. The job is responsible for the service and maintenance of all weighing scales and truck scales.
Key responsibilities
• Carry out introductory and cold calls for the service department for the new installation, AMC calls and break down calls etc
• Maintain a regular customer call cycle with existing clients, establishing positive relationships so that new revenues can be generated as per the target.
• Exploit all new opportunities from existing and potential customers (prospects) ensuring a maximum penetration
• Liaise with service/sales department for any opportunity to make additional revenue in terms of technical service is required by the client.
• Update and maintain the call details in and monthly reports
• Develop and implement a personal service plan and call cycle that incorporates initiatives for identifying and gaining new business and maximizes growth of existing customers to achieve the individual (volume and profitability) targets.
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