الوصف الوظيفي
Courtyard by Marriott Jazan is a new business hotel in Jazan is currently hiring Waiter with the following Criteria:
Address guests’ service needs in a professional, positive, and timely manner.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Thank guests with genuine appreciation and provide a fond farewell.
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Assist other employees to ensure proper coverage and prompt guest service.
Speak to guests and co-workers using clear, appropriate and professional language.
Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Communicate with guests, other employees, or departments to ensure guest needs are met.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
Thank every guest upon departure, invite them to return, and wish them a fond farewell
Inspect the cleanliness and presentation all china, glass, and silver prior to use
Record transaction in MICROS system at time of order
Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
Check in with guests to ensure satisfaction with each food course and/or beverages.
Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.
المهارات
Customer Service Orientation
Team Work
Interpersonal Skills
Diversity Relations
Communication
Dependability
Positive Demeanor
Safety Orientation
Adaptability/Flexibility
Listening
English Language Proficiency
Presentation
Integrity
Stress Tolerance
Multi-Tasking
Information Retention
تفاصيل الوظيفة
منطقة الوظيفة جيزان, المملكة العربية السعودية
قطاع الشركة الضيافة/السياحة/السفر
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي السياحة والضيافة
نوع التوظيف دوام كامل
الراتب الشهري $0 - $500
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 5
الجنس ذكر
الشهادة الثانوية العامة أو ما يعادلها
العمر الحد الأدنى: 22 الحد الأقصى: 27
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/saudi-arabia/jobs/waiter-3947034/
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