الوصف الوظيفي
1. Job Purpose
Makes sure of delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. The main goal is the to do the maintenance for the sold machines (electrical and mechanical faults) to ensure customer satisfaction. Machines related to welding and refrigeration as well. Not only that even doing services at customer site such as cryo-fills and pumping.
Maintains systems and equipment by completing preventive maintenance schedules; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts; supervising staff in the filling station.
2. Principal Accountabilities
· Do maintenance for the sold machines (welding machines, ceorlish machines …), Lincoln welding machines and Honeywell Ekoflush machines mainly.
· Provide service and customer support during field visits such as cryo-fill and pumping.
· Tie workflow to schedule
· Manage all on site installation, repair, maintenance and test tasks
· Diagnose errors or technical problems and determine proper solutions
· Produce timely and detailed service reports
· Document processes
· Follow all company’s filed procedures and protocols
· Cooperate with technical team and share information across the organization
· Comprehend customer requirements and make appropriate recommendations/briefings
· In the filling station, makes sure that the preventive maintenance is done on schedule as per the manufacturer advise.
· Keep stock of required spare parts, calculate maintenance costs and prepare their budgets.
· Stay in touch with the filling lines suppliers for any unexpected fault in the system.
· Got trained from the filling lines suppliers and train other team members.
· Control and supervise both electrical and mechanical maintenance
3. Communications and Working Relationships
· Head of sales
· Sales engineers
· Area sales manager
· Production manager
· Site manger
المهارات
4.Knowledge, Skills, Experience and Qualifications
· Bachelor of Science in Electrical Engineering
· 10+ years of experience in maintenance field
· Experience in cryo-filling and pumping.
تفاصيل الوظيفة
منطقة الوظيفة الشرقية, المملكة العربية السعودية
قطاع الشركة النفط/الغاز
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الصيانة والإصلاح والدعم الفني
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
الرقم المرجعي للوظيفة JB3844381
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 8
منطقة الإقامة الشرقية,المملكة العربية السعودية
الجنس ذكر
https://www.bayt.com/ar/saudi-arabia/jobs/maintenance-supervisor-3844381/
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