الوصف الوظيفي
JOB PURPOSE
The Operations Support Officer will be responsible for performing a variety of administrative, coordination and logistical services in support of the smooth operations of the assigned depot.
Reporting into the Country Manager – KSA & BAH, key duties will include back office administration, liaison with government entities and transport planning within a geographic area.
The position has a strong focus on operational efficiency and strict compliance with the relevant company rules and procedures. Many of which are managed and recorded through the use of inspections, servicing schedules and daily inspections and patrols.
This role is critical to the smooth operation of our business, so the role will suit an individual with excellent administrative and organisational skills. The role holder will also be great at dealing with people and will have excellent organisational skills.
The position may also be required for out of hours call out in the case emergencies.
KEY RESPONSIBILITIES:
Administration Management
Performs administrative duties including typing reports, notifying employees and management of messages, sorting and transporting mail, ordering supplies, filing and processing forms and other paperwork, ordering supplies, maintaining work schedules and leave records and providing information to management as requested
Supports management by collecting information and producing reports as necessary
Coordinate and provide logistical support for visitors to the depot including organising visas, liaising with travel agencies, producing itineraries and arranging travel arrangements
Depot & Facilities Management
Support the General Manager in ensuring that the depot is clean, safe, fit-for-purpose and operating efficiently by undertaking daily premises checks, repairs and overseeing planned preventative maintenance activities
Ensure that the public spaces and facilities such as lighting and cooling systems as well as the workshop, back-office and meeting rooms are maintained and in general good condition
Government Relations
Undertake all the activities for official submission and collection of government applications such as Iqama application approvals as well as company and trade licenses
Submit, follow-up and gather all new work and business-related travel visas. Ensure that the visas are handled and processed on time
Assist the office in determining any issues identified with organisation
Update HR and management on government changes in rules and procedures to do work and migration standards
Represent the company at locations such as the police station, airport, hotels, embassies, ministries, municipalities
Custom clearance for all sorts of shipments (spare parts and machines)
Transport Planning
Liaise with other departments to ensure all delayed departures and/or deliveries are clearly communicated to relevant area
Plan the activity of drivers ensuring maximum productivity within the targeted average hours is achieved
Actively manage performance and standards of the internal Rapid Access and external transportation company drivers
Carry out spot-checks of vehicle and driver records
Prepare and issue purchase orders
Accurate completion of daily transport paperwork in-line with company policy and procedures
Submit SABER certificates for incoming machines into Saudi for all relevant depots in other countries
Staff Accommodation Management
Act as the point of contact for suggestions or complaints raised by the accommodation residents. Resolve any issues or escalate to management if necessary
Assist with the allocation of accommodation to employees and arrange the accommodation for new arrivals
Maintain computer records for accommodation occupancy levels, daily activities and incidents inside the premises
Ensure that all new accommodation arrivals are informed and monitored regarding rules policies. Record their acceptance
Oversee and arrange periodic inspections of accommodation rooms for cleaning standards, housekeeping, and general hygiene. Oversee on corrective actions if necessary
Security Management
Assist with overseeing the security guards by reviewing the daily activity guard reports, incident reports. Report incidents to management and initiate appropriate actions when appropriate
Assist and advise on-duty security guards
Health & Safety
Act as the Health & Safety representative for the depot by serving as a link between employees and management with regards to the safety and proper organisation of the workplace
Support the General Manager and Regional Quality, Health and Safety Manager to ensure all Health and Safety regulations are adhered to
Carry out workplace inspections and identify any hazards or risks to safety that are present and record and report all hazards, issues, accidents or incidents to management
Implement measures that will help to minimise accidents within the workplace
Ensure that all employees make use of necessary personal protective equipment e.g. helmets, hand gloves, welding shades etc., where and when necessary
Receive information regarding employee health, safety and welfare concerns and present to management for corrective action
Investigate accidents and tackle their causes
Other
Carry out other duties as required by the General Manager
Support with achieving the Tech-X standard and requirements
المهارات
QUALIFICATION AND EXPERIENCE REQUIREMENTS:
The chosen candidate will meet ALL the essential criteria below:
ESSENTIAL
Educated to high school or above standard
Previous administrative experience
Computer literate in the use of Microsoft Office packages
Excellent administrative skills with the ability to keep accurate records and reports
Fluent in English (verbal and written)
Current and valid Saudi driver’s license
DESIRABLE
Powered Access, Heavy Machinery, Plant or Construction related industry experience
Good knowledge of systems and transport planning or delivery route planning system
Good understanding of different routes in the assigned geographical area
Fluent in Arabic (verbal and written)
PERSON SPECIFICATIONS:
A professional manner with good (written and verbal) communication
Excellent written and verbal communication skills
Ability to solve problems on own initiative when required
Strong administration, time management and organisation skills
Self-motivated with the ability to prioritise own workload to meet deadlines
تفاصيل الوظيفة
منطقة الوظيفة الدمام, المملكة العربية السعودية
قطاع الشركة البناء والتشييد; الصيانة التقنية; الصناعات الثقيلة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
الجنس ذكر
https://www.bayt.com/ar/saudi-arabia/jobs/operations-support-officer-saudi-national-4544252/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4499523&options%5Bjb_is_external_job%5D%5B0%5D=1&page=16
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