الوصف الوظيفي
Role Responsibility
Manage the catering operation to a high standard in line with the SLA and Nestlé’s good food program
Act as a point of contact for soft services team members for all soft services excluding cleaning
To work as part of a team ensuring high standards of soft service delivery, customer satisfaction and contract retention.
Drive Service excellence throughout the onsite teams.
Maximize customer satisfaction and help maintain a good working relationship with the site client representatives and customers.
To effectively manage and develop, undertake appropriate training and staff development.
To initiate food safety, H&S;policies, processes and procedures and ensure that all staff reporting to the function understand these, are trained in them and apply these procedures at all times.
المهارات
The Ideal Candidate
It is essential that you have a pro-active attitude and can be flexible in relation to duties and working hours. The job also requires someone who can demonstrate that they have strong organisational and planning skills and have the ability to priorities and manage their time effectively
The candidate must be able to work effectively without close supervision and must possess good organisational skills.
The ability to communicate clearly is seen as essential
Experience in delivering to targets to achieve quality standards, customer satisfaction and profit margins
Experience of delivering financial targets
Experience of customer service and in particular customer relationship management
IT & systems literate, use of IT systems to provide/monitor data within the Quality Assurance and other management reporting systems
Having 8-10 years work experience in Facilities Management Projects
Arab National
تفاصيل الوظيفة
منطقة الوظيفة الدمام, المملكة العربية السعودية
قطاع الشركة البناء والتشييد
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 8 الحد الأقصى: 10
https://www.bayt.com/ar/saudi-arabia/jobs/soft-services-manager-4504345/
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