Job Description and Requirements
Track all inquiries/Rental for quotations when equipment arrives directly to the repair facility or after notification from the CST of inbound equipment.
Contact customers to define the necessary scope of work.
Carry out credit limit checks, and ensure customers are not on black or watch log lists by using the Global Compliance System.
Open/Close Work orders In System
Work on difficult issues regarding client complaints and other issues.
Work closely with department managers on updating projects for customer requirements.
Creation and control of quotes according to customer needs by successfully following the
completion of the Contract Review,and communicate with customers for clarification.
Communicate with outside vendors to request all necessary quotes, which will allow us to ensure expected profit margins are in line with customer expectations. This will also ensure deadlines and the conclusion of service is achieved within the timeframe outlined.
Responsible for revising and adjusting quotes.
Communicate with the customer regularly reporting progress of all jobs in order to keep them properly informed.
Updating the service/rental sheet
Identify potential improvement opportunities within the applicable systems and work with relevant departments on such improvements.
Pursue continuous improvement in its own activities and operations.
Communicate and ensure that all repair parts are collected from Warehouse.
Comply with all NOV Company policies and procedures established by the Quality Management System, HSE, as well as all other Corporate guidelines.
Degree or diploma in any discipline (or) High School Pass with 6-8 years of work experience.
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.akhtaboot.com/en/saudi-arabia/jobs/ad-dammam/115319—-Service-and-Rental-Coordinator-at-National-Oilwell-Varco
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