اخصائي مختبر

الوصف الوظيفي
Working in a team manner to improve the customer support and services by conducting Training, Workshops and T troubleshooting.
Tasks:
1.Implement Siemens instruments, middleware and reagents into customer sites/laboratories:
2. Plan the implementation process. Work with customer to take ownership of the instrument. Assist customer with meeting their regulatory and validation requirements. Provide appropriate training for the customer on newly installed instruments. Manage the integration process to meet customer expectations and timeline.
3. Perform troubleshooting on issues related to reagent, middleware or instrument performance designed to improve customer self-sufficiency: Investigate problems; diagnose probable causes; systematically eliminate alternatives; provide solutions. Recognize and communicate product issues, complaints and potential improvements.
4. Develop and implement training programs (workshops and onsite training) for customers and Technical Services to maintain desired levels of customer satisfaction and referen capability
5. Provide technical information to direct management/peers and other functional groups. Proactively address and support sales objectives and organizational directives.
6. This individual must possess strong interpersonal, persuasive, problem solving and communication skills. The individual must demonstrate a strong sense of urgency, can-do attitude and strong desire to set and achieve goals.
7. Requires extensive travel, up to 80%, on short notice.
8. Other duties as requested.

المهارات
• Medical Technologist degree.
• Working knowledge and solid CLIA/COLA experience necessary.
• Strong Hematology experience preferred.
• Strong written and oral communications skills required. Highly visible position to the external customer requiring extensive interpersonal contact. Professional conduct necessary at all times even under stressful conditions.
• Strong presentation and persuasive skills highly desirable.

تفاصيل الوظيفة
منطقة الوظيفة الدمام, المملكة العربية السعودية
قطاع الشركة الأدوية
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الطب والرعاية الصحية والتمريض
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
الرقم المرجعي للوظيفة JB3858301
المرشح المفضل
المستوى المهني متوسط الخبرة
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
التعليم
Laboratory Science

https://www.bayt.com/ar/saudi-arabia/jobs/اخصائي-مختبر-3858301/