Supply Chain IT Support Specialist

الوصف الوظيفي
Job Description

Act as the first level of IT technical support to Nahdi users regarding the hardware and software to facilitate Nahdis operations maintain all the hardware devices and the software and ensure standardization

Accountabilities

Hardware Software Issues/Requests:

Receive Nahdi users software and hardware issues/requests through email system alerts etc to solve the issue directly within the agreed Service Level Agreement SLA or reassign to the concerned IT team
Prepare the receiving form to Nahdi users of the new hardware received and archive all the related documents to ensure proper asset management

New Hires:

Execute the tickets received from the supervisor of the new hires through the creation of email user windows installation the approved required applications access on the business domainetc to ensure providing the IT services as per the job profile

Hardware Software:

Ensure the maintenance of Nahdi hardware though the review of the warranty expiry date and specifications the preparation of the receiving form to be signed by the vendor and the communication with the contracted vendors to ensure ontime maintenance
Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements
Maintain the users software and applications such as antivirus Microsoft Officeetc through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use

Trends Technologies:

Keep up to date with new trends and technologies in IT field

Employee duties are not limited only to the abovementioned Accountabilities heshe may perform other duties as assigned

المهارات
Job Requirements

Education

BSc in IT or related

Experience

1 2 Years of Experience

Computer Skills

MS Office Suite
Networking Basics
Windows installation
Infrastructure Knowledge

Languages

English
Arabic

تفاصيل الوظيفة
منطقة الوظيفة أبها, المملكة العربية السعودية
قطاع الشركة صناعة الدواء
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 2
منطقة الإقامة المملكة العربية السعودية
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/saudi-arabia/jobs/supply-chain-it-support-specialist-4530973/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4392827&options%5Bjb_is_external_job%5D%5B0%5D=1&page=10