الوصف الوظيفي
Role purpose:
IP transport & Security Associate Specialist will be part of Network operations center (NOC) front office team responsible for 24X7 monitoring of Mobile and fixed network elements. He/she will be responsible in supporting L2 engineers for incident management related to IP transport domain, escalate to next level for resolution after performing basic predefined troubleshooting methods and prepare basic health checks and KPI reports.
Key accountabilities and decision ownership:
Responsible for 24X7 monitoring of IP transport & Security network on shift basis with three 8 hours shift per day
Ensure that trouble tickets (TT) are raised as per the agreed SLAs and perform basic trouble shooting as per the defined process.
Extract KPIs and health check reports of IP domains periodically and as part of change management/event management and perform basic analysis
Follow with third parties and supporting vendors as part of incident resolution and assure that the SLAs are intact with them.
Support L2 engineers for end-to-end Incident management for IP domain aligned with ITIL process.
Post-event Investigation & Maintenance Administration
Performance Monitoring & Reporting
Performance Analysis & Management
Change Management & Work Order Approval Management
المهارات
Core competencies, knowledge, and experience:
Good background in IP technologies, Data Communication, LAN, WAN, MPLS, VPN, BNG, VoIP, service.
Experience in working on Fortinet security Equipment, Next Generation Firewall & WAF, Arcsight SIEM and Forti SOAR
Rapid 7 and Tenable VM Platform, will be added advantage
Excellent communication and presentation skills
Basic knowledge data analysis and data mining.
Knowledge on Telco cloud networking, Network Functions Virtualization (NFV) and software defined networking (SDN) will be add-on.
0-4 years of experience in operating IP/MPLS networks in telecom domain with good understanding of mobile wireless technologies like /4G and 5G.
Must have technical / professional qualifications:
Graduate in Telecom/Data/Computer Networking Engineering or graduation in any relevant domain.
Fresh Graduates are also encouraged to apply.
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي --
نوع التوظيف --
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 0 الحد الأقصى: 4
الجنسية قطر
الشهادة بكالوريوس/ دبلوم عالي
https://www.bayt.com/ar/qatar/jobs/ip-transport-security-associate-specialist-qatari-only-4273613/
نسخة للطباعة 
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