الوصف الوظيفي
To provide technical assistance with the installation of new machines.
Responsible for the timely and cost effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products.
To monitor the machines for quality issues.
Must accurately identify and resolve any technical issues and ensure optimum operating condition.
Has to handle customer issues as quickly as possible.
Should take leadership in communicating equipment problems and solutions to the team.
Have to take up tasks such as new equipment set-ups, and general technical service.
Have to collaborate with the other technicians to keep up the optimum response time and customer satisfaction.
Must keep track of the technician metrics such as resolution time.
المهارات
Install new printers and multifunction printers.
Provide demo and assistant to the end user on how to operate the machine.
Maintain and replace of supplies e.g. Toners and other consumables.
Respond to any service request raised by end user within SLA requirement.
Troubleshot and fix any technical issue and keep machine running up.
Escalate other non-hardware issue to the concern person.
Knowledge of Basic Networking.
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 15
المرشح المفضل
منطقة الإقامة قطر
نسخة للطباعة 
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