الوصف الوظيفي
Store Manager plans, organizes, co-ordinates and directs the activities of his showroom. Their primary responsibility is to ensure that the showroom and its staff offer excellent customer service, but he is also responsible for ensuring the profitability of the shop as a business. Manager may also undertake cashier duties from time to time to help out the team.
ESSENTIAL FUNCTIONS:
Responsible with the day-to-day management of the showroom in accordance with the overall company policies and procedures in safety, hygiene and display.
Meet customer service expectation through regular communication, update of company sales and promotional activities to the key customers, problem resolution, appropriate follow up, accurate and timely response to customer complaints and comments and ensure that positive and friendly attitude are exhibited in the showroom.
Audit sales report, cash or cash equivalent where he is required to ensure that sales are accounted for, cash is deposited in the company’s bank account intact.
Keep all required paperwork neat, tidy and orderly, and to keep a filing system so that all relevant memos, instructions, and paperwork can easily be found
Taking responsibility for shop security, and for the internal appearance and ambience of the shop
Maintain a high standard of display, both in window and inside the shop.
Ensure staff are taught correct sales procedures and have a good knowledge of the products they sell
Develop and maintain a high level relationship with VIP Clients/Customers
Keep staff updated with brand’s latest product (product knowledge), promotions, marketing, events…etc
Plan staff schedules, leaves, attendance timing, overtime and update HRD
Responsible of the stock/Inventory, transfers of items to and from different POS.
Monitor stock levels and reports to the brand manager whenever needed
Keep and analyze records of sales figures and financial transactions, including cash, cheque and credit card transactions
Implement and oversee security procedures for all showroom related aspects
Take direct responsibility for the profitability of the Showroom by making sure that the sales staff achieves their sales targets.
Distribute duties fairly between showroom staff and print a detailed check list with completed & incompleted tasks
Hold staff meetings every week to discuss and report about the staff & sales performance
Responsible for ensuring total compliance to the guidelines on the company standards and disciplines
Providing ideas for improvements back to head office
Open and close showroom including arming & disarming alarm and CCTV
المهارات
Excellent communication skills
Excellent organizational skills
Exceptional leadership and motivational team building skills
Excellent sales, presentation, and public speaking skills
Ability to understand financial statements and information
Successfully implement business plan and achieve proposed profit plan.
Ability to work a flexible schedule, including weekends & evenings
Self-motivated
تفاصيل الوظيفة
منطقة الوظيفة الدوحة, قطر
قطاع الشركة البيع بالتجزئة وبالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
https://www.bayt.com/ar/qatar/jobs/store-manager-4467895/
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